Basic technical product support is free of charge and available via e-mail to all Mikroprojekt customers, whether they are evaluating or have purchased a Mikroprojekt product.
Our engineers will reply to your request within 2 working days.
Additionally, Mikroprojekt offers to its customers a premium support package, allowing them to be directly supported by Mikroprojekt engineers. The premium support package consists of 10 hours of live, online support, including:
- Phone Support
- Instant Messaging Support
- TeamViewer VNC Interventions.
Furthermore, the customers who purchase our premium support package benefit from direct design assistance of our engineers.