Basic Support

Basic technical product support is free of charge and available via e-mail to all Mikroprojekt customers, whether they are evaluating or have purchased a Mikroprojekt product.

Basic technical support can be requested by sending an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it.

Our engineers will reply to your request within 2 working days.

  Premium Support

Additionally, Mikroprojekt offers to its customers a premium support package, allowing them to be directly supported by Mikroprojekt engineers. The premium support package consists of 10 hours of live, online support, including:

• Phone Support
• Instant Messaging Support
• TeamViewer VNC Interventions.

Furthermore, the customers who purchase our premium support package benefit from direct design assistance of our engineers.

Contact This email address is being protected from spambots. You need JavaScript enabled to view it. to order the premium support package.